• Customers can cancel orders at any time before the order has been processed.
  • Once the order has been shipped, you will receive a shipping confirmation via email with your COD amount as well as order tracking ID. As soon as the product has been delivered, our above-mentioned exchange policy will be applicable to your order.
  • Fay Clothing holds the authority to cancel any order in cases, such as; the item is out of stock, pricing errors, or the credit card payment declined by the issuing financial institution